2 chains purchased = 3rd one free

2 chains purchased = 3rd one free

Return

To be eligible for a return, your request must meet the following conditions:

  • Please ensure that your returns are returned in the condition in which you received them, with the original packaging.
  • Meltem does not accept returns of items that have been worn. This is for hygiene reasons.
  • We reserve the right to refuse a return if the items are not saleable.
  • We do not accept returns on items that were originally purchased from one of our retailers.
  • Discounted and personalized items cannot be returned.
  • Products must be returned within 14 days of receipt.
  • You are responsible for return shipping costs.
    Shipping costs are not refunded unless the items are defective.

Please contact us via the contact form with the reason for your return and your choice of a refund or exchange, along with the details of the desired product. We will get back to you shortly with instructions on how to proceed.

To ensure the proper reception of your return, we advise you to return your order by “guaranteed” shipment (delivery against signature and tracked package). We will only be able to make a refund once we have received the product. You are responsible for the return shipping costs.

For any refund request, we will re-credit the amount of the returned item to the same bank or Paypal account used for the purchase.

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